MTA-STS policy can't be fetched

Check id: mta_sts.policy_unreachable · fix effort: medium

What it means

You advertise a mail encryption policy but the policy file itself won't load. Senders can't apply it.

The technical detail

The _mta-sts TXT exists but the policy at https://mta-sts.<domain>/.well-known/mta-sts.txt failed to fetch or parse. Redirects are not allowed on that path.

How to fix it

  1. Serve the policy file over valid HTTPS at the well-known path. no redirects allowed.
  2. Verify content: version: STSv1, mode:, mx: lines, max_age:.

Does your domain have this problem?

Run a free scan, takes about ten seconds.